Posts tagged responsible tourism
A nation-building antidote to despair in South Africa

There is no doubt that South Africa has had a torrid time since the Covid-19 pandemic took hold, exacerbating many of their pre-existing social and economic challenges. With unprecedented job losses, the extended health crisis, political flare-ups, and food insecurity that affects up to 2,5 million people every day, the result is a battle-scarred national psyche, as they struggle to hold onto any sense of optimism and positivity.

Countering this pervasive negativity, an inspired collective of purpose-pioneers believe they have a positive contribution to make. “We had to do something to dissolve despair and make hope our emotional fuel for a brighter tomorrow. We can rebuild South Africa together if we believe it in our heads and feel it in our hearts” says entrepreneur Tom Fels, who along with several collaborators, founded the social impact initiative, Grow Hope.

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Designed as a shared-value platform, Grow Hope leverages the power of creativity to improve national sentiment, by uniting artists and brand sponsors to seed city artworks with messages of hope and togetherness, showcased on large scale billboards as part of a national, synchronised outdoor media campaign.

Post use, the material from these hope-billboards are recycled into vegetable grow-bags by Growbag Upcycled, a social enterprise, and are distributed to food security NGO’s that administer community agriculture training in Cape Town, Durban and Johannesburg, along with financial support for their work.

It’s an approach that Fels describes as ‘brand good’, offering corporate sponsors the benefit of branded exposure on artworks created by South Africa’s hottest design talent - from street artist Keith Vlahakis, to Mandela Rhodes Foundation designer Vumile Mavumengwana and young fashion design maven Ishaarah Arnold – together with the downstream impact of providing the recycled materials and support to community NGO’s. This straddles both brand marketing and CSI – with mutual benefit for every Rand spent.

“To start an allied movement, everyone needs the motivation and incentive to participate. We’ve architected the initiative to ensure that we create win-win-win opportunities for all stakeholders, from the artists, brands and media owners to the social enterprise and NGO’s that have joined us to grow hope”.

With access to a national network of billboard sites through initiative partner Tractor Outdoor, Grow Hope is positioned to reach up to 10 million South Africans. “The potential impact of seeing colourful and inspiring artworks every day to brighten an otherwise gloomy outlook gives us all a great sense of motivation” says Fels. It is a sentiment being shared early on by corporate partners, who see the timing of this initiative as necessary. It is the contributions of these partners that activates the for-good ecosystem, putting the citizen back in corporate-citizenship. Fels is keen to build a growing network of nation-building brands to sustain and fuel the movement.

Optimistic young Grow Hope Creative Ambassador, Tennessee Barber, whose design work is included among the founding pieces, describes hope as ‘colourful and alive with possibility’. Her sentiments are echoed by fellow design contributor Jesse Yende, founder of NPO “The South Africanist” and creative activist for positive community impact.

“If we can disrupt everyday monotony with flashes of hope and unity that register a response, then we can inspire people to own their role in building a brighter future. That’s a South Africa we all want to be a part of.

Check out their website for more information www.growhope.co.za

Ride your senses

For many of us our first real taste of freedom was when our parents allowed us to explore the area we grew up in unaccompanied on a bike.

A friend and I were recently reminiscing about the joy of getting around under teenage pedal power. Our memories had a powerful common thread, even though our actual experiences were wildly different. He grew up in Delhi, whereas I grew up in rural Sussex but the joy of unconstrained whizzing about was no different.

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Sadly as we get older the car often becomes our default mode of transport. At first it's aspirational; then it wins out on comfort and convenience and eventually we just stop thinking about it; the car is simply how we get about.

Traveling to new places gives us an exciting opportunity to break away from the dominance of the car. We can re-discover the childlike joy of exploring somewhere at a slower pace with fewer barriers between us and the new environment we find ourselves in. Who knows, we may even decide it's worth trying when we get back home.

It is important to note that cycling as part of a holiday doesn't mean you have to commit to a cycling holiday! A few years ago I was staying at the wonderful Hotel Portixol on the Bay of Palma. I was delighted to discover a rack of bikes sat outside the hotel for the use of guests. A 10-minute ride beside the sea took us into the heart of the city. Along the way we discovered delightful beachside cafes invisible from the road.

Cycling can, of course, sit at the heart of a trip. Along with a group of friends, and some strangers, I cycled the C2C route from Whitehaven in Cumbria to Tynemouth. We passed through the northern Lake District before climbing the Pennines and descending into County Durham and then Northumberland. There was a great sense of achievement from having travelled 140 miles under our own power and a genuine feeling of having connected with the beautiful landscape that surrounded us.

In my experience one of the great joys of travelling by bike is that you can always find a way of justifying a tasty treat you stumble across at a refreshment stop. Surely you burned enough calories to warrant a pudding! Working in France in my twenties, the 30km pedal along Brittany’s winding lanes to Cancale allowed me to indulge my desire for a weekly Plateau de Fruits de Mer washed down with local Cider. When us cyclists promote the health benefits of our transport of choice (which are undeniable) we may sometimes overlook these excesses!

There are now thousands of exciting bike routes and trips all around the world. Without exception they allow travellers to engage with their destination in a way that is hard to imagine when sitting in a car. These trips also reduce the environmental impact of tourists on their host destination and make it more likely we will spend money with smaller businesses rooted in the local community. You may travel at a slower pace but you'll get more smiles per mile.

Excitingly, e-bikes are making active travel more and more accessible in destinations around the world. Cycling, whether at home or on holiday, should not be the preserve of lycra clad enthusiasts. E-bikes can usually be rented for short or long periods and are a fantastic way of getting about. Importantly they allow people of varying levels of ability and fitness to enjoy exploring together.

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Throughout the period of the Covid-19 pandemic there has been enormous investment in cycling infrastructure as people have chosen active travel. IT has, and continues to be, a period of great change. In towns and cities around the globe it is now easier and safer than ever before to travel by bike.

There is, however, one aspect of cycling infrastructure that is often overlooked; bike security. This is a problem that needs solving in order to give more people the confidence to use bicycles for everyday journeys as well as pedal powered exploration. Hudjo plans to play a key role in tackling this issue.

Chris Thompson is a former tour operator, a travel industry consultant and Co-Founder of bike parking App Hudjo. Find out more at www.hudjo.com

The incredible work of Dr. Bremley Lyngdoh

Dr. Bremley Lyngdoh, founder and CEO of Worldview Impact Foundation (WIF), is leading the way in the reforestation on our planet.

Travel Matters has been supporting tree planting projects around the world through our partnership with Trees for Cities and we realise how tremendously important it is to measure and try to off-set our carbon footprint or may be even journey to net zero.

We consider Dr Lyngdoh such an inspiration and we are very honoured to partner with his work.

Over the last 27 years since Bremley left his hometown in northeast India, he worked in 75 countries developing a range of innovative projects in Asia, Africa and South America aimed at producing ecologically sound and economically viable activities that contribute directly to reducing rural poverty, and generating productive sustainable livelihoods for vulnerable local communities and young people. 

As the warrior son of mother Earth he has planted 27 million trees with different partners over the years in Myanmar, India, Sri Lanka, Nepal, Bhutan, Brazil, Mexico, Colombia, Kenya, Uganda, Democratic Republic of Congo, China, USA, UK and many other countries to help restore the balance on our planet. 

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Dr Lyngdoh's goal is to plant an incredible1 billion trees by 2030 to drawdown many tons of CO2 from the Earth’s atmosphere to slow down climate change and secure the future of generations to come. 

His work in southwest Myanmar and northeast India is particularly impressive. The mangrove trees he has been planting will play a big part in restoring the climate around coastal regions of Myanmar. And Dr. Lyngdoh does not hesitate to use the best technology to achieve his goals! WIF has partnered with Biocarbon Engineering to plant mangrove seeds through drones. A small fleet of these drones can plant up to 400,000 seeds in a day along with mapping out best places to plant the trees by collecting data about soil health, topography and growth of already existing plants. How brilliant is that!

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Here at Travel Matters we share Dr. Lyngdoh's values and believe that the absence of travel due to the pandemic will result in people re-evaluating their relationships with others and with the environment. We all must stand up for key issues such as diversity, inclusion, human rights, improvement of livelihoods, elimination of food poverty and better mental and physical health and contribute to positive social and economic change.

We’re dedicated to showing how travel, when done right, can impact the world in a positive manner using tourism as a force for good. With this in mind, we are launching our Unique Retreats and journeys with purpose - sustainable holidays designed with you and the environment in mind and that bring you closer to the countries you visit. 

Photos by Joel Vodell and Timothy K on Unsplash

Tomorrow's Air Clean Up Pact

We all know that when we travel, especially by air, that we increase our individual carbon footprint. As the owner of a travel business, I’ve struggled with the justification of flying to get to some destinations around the world. As part of our business, Travel Matters plant trees with Trees for Cities for every holiday we sell and we encourage clients to take trains over planes. It’s not the only answer to reducing our carbon footprint, but it is one tool which is important and valuable.

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We are excited that there is another solution which helps with the emissions generated from our travel. Direct air capture, a technology for carbon removal that climate scientists say is necessary for averting the worst effect of climate change. The idea that you can capture carbon and remove it permanently is so exciting. After a conversation with Christina Beckmann, co- founder of Tomorrow’s Air, I had no hesitation that we should play our part and join this collective.

Travel Matters are proud to sign the Tomorrow’s Air Clean Up Pact, supporting a growing, global network of sustainable travel partners, launched in partnership with revolutionary direct air capture provider Climeworks. Tomorrow’s Air builds on wisdom and connections established over 20 years of supporting sustainable travel businesses and their entrepreneurial leaders to harness the power of travel for tangible climate action.

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Tomorrow’s Air provides a way for individual travelers, along with businesses to pay for carbon removal via direct air capture and also support the necessary inspiration and educational campaigns to help scale this much-needed activity up. I was especially intrigued by the Artists for Air program within Tomorrow’s Air; it’s bringing artists of all types to help inspire and educate travelers about positive, meaningful climate action.

Travel Matters hopes our efforts will help create awareness about Tomorrow’s Air in the travel and tourism industry as well as engage our clients about this more permanent solution of carbon reduction.

Blog written by Karen Simmonds, Founder of Travel Matters and Photo by Gustavo Espindola @basico on Unsplash

Why using a travel advisor is more important than ever

The travel landscape is forever changing - and now even more so than ever.  Last year has been tough for many, but we are still here to help you every step of the way. We really enjoy putting your dream holidays together and truly believe that there was no better time to book with a travel agent for your peace of mind. We are the ones keeping on top of all your travel arrangements - be it the updates on travel corridors, entry requirements or any schedule changes your booking might experience. Your booking is secure with us and your money is safe - all our holidays are protected under the holiday package regulations, meaning that if your holiday can't go ahead due to COVID restrictions you will have a chance to either postpone your holiday or get a refund. 

 We care for our clients. Unlike bigger online booking platforms, we are always on hand and you do not need to hold for hours on end to talk to a human being. 

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Travel advisors have taken on a much more complex role these days and provide a multitude of services - we make your travel dreams come true, provide an expert concierge service, and fix any issue that may arise. And more importantly we know you and your families and provide personalised service. 

 Most of the time booking with a travel advisor costs the same as booking direct - and often we have access to exclusive deals not available to direct clients. We have personal relationships with hoteliers around the world. We will get you VIPed, for us you are not just a number!

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It is important to bear in mind that these advantages are not only reserved for high end clients. We do not just know what the best hotel is, we know what the best hotel is for you and your budget and can help you find the right fit, saving a lot of precious time in the process. Our combined destination knowledge is unparalleled. It is a one stop shop for any occasion - a honeymoon, family holiday, bucket list adventure or a special event that requires meticulous planning.

 We are presenting you with the gift of “experiential travel,” suggesting places, guides and experiences that most people would never have imagined in the first place.

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So we have a favour to ask - consider us when booking your next holiday. You’re supporting a small business, and small businesses are the heart and soul of your community.

Images by:

Simon Migaj @simonmigaj on Unsplash

Chris Lawton @chrislawton on Unsplash

Amy Hirschi @amihirschi on Unsplash



How Travel As We Know It Will Change Post-Pandemic

Everyone loves days away, as they're a time to get away from all your troubles and just relax. However, this has become more difficult since the onset of the COVID-19 pandemic. Travel restrictions and safety concerns make travelling tricky to navigate. Even so, The Future of Tourism Coalition still believes that there can be a future for the industry, characterised by equitable and sustainable practices. In the current situation, sustainability also means making travellers aware of changes that are taking root in light of the pandemic. The state of travel is changing, and we all need to do our part by being informed.

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The Effects of the Pandemic on the Travel Industry

Since April 2020, all worldwide destinations have enacted travel restrictions related to COVID-19. 45% of these destinations have either totally or partially closed their borders to tourists. Additionally, every country, excluding the USA, has seen a decrease in the number of travellers who've booked flights to them.

For instance, Mexico is a top international destination, and this was the case before and even during the pandemic. But, it has suffered a 75% decrease in the number of travellers. Italy continues to bear the brunt of the virus as the number of confirmed cases continues to rise. Since it became the epicentre of the pandemic in Europe, it has suffered a 94% decrease in travellers. Countries that greatly rely on their tourism industry have also had a harder time coping. The pandemic has been particularly devastating for countries like the Philippines, where travel comprises a sizeable 12.7% of the national GDP, and millions of jobs rely on tourist money. Major tourism hubs like the island of Boracay were the first to suffer when borders closed. Across the globe, some 100 to 120 million jobs have been threatened, and the job situation is unlikely to get better while the pandemic is still very much a threat. It is believed that these negative effects will linger, even after COVID-19 is dealt with.

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The state of Travel after the Pandemic

Even though a vaccine has been found and the world overcomes the pandemic, the travel industry won’t be reverting to its old ways. UN News documents the long-term effects of the coronavirus, citing how its symptoms tend to fluctuate over time. Fatigue, coughing, and shortness of breath are just some of these symptoms, and the tourism industry will have to take these into account when setting post-pandemic guidelines.

 The safety of both travellers and locals will become a top priority. Safety measures and protocols have been set, and people are rightly hyper-aware of them. Observance of such rules is vital. When travelling, you can expect more health checks and required tests alongside the usual security measures. All kinds of establishments will be prioritizing cleanliness — from contactless processes and extensive sterilization practices, to the strict enforcement of social distancing.

 Finally, there will be a shift in the mind-set of tourists all around the world. Crowded tourist spots used to be nothing but a minor inconvenience, but now, we can expect a growing interest in quieter, less crowded places. Until the COVID-19 scare is gone completely, tourists are more likely to choose a quiet mountain trek over a packed night market.

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What we can do to help?

With the global travel restrictions and the sheer amount of jobs lost to the pandemic, holidaying seems like an impossibility. But our team is dedicated to providing you with quality service, so that you can enjoy your holidays safely, even with all of these new restrictions and protocols. Our COVID-19 Pledge to you promises exactly this — support from the moment you arrive to the day of your trip back home, and flexibility whenever your booking gets cancelled. Remember, we're here to help!

(Exclusively written for Travel Matters, by Olivia Shorts)

Images by:

Annie Spratt on Unsplash

@atom on Unsplash

São Tomé and Príncipe - a hidden gem of Africa

As a person who has visited numerous exotic destinations, I understand the importance of nature and authenticity preservation. And the hidden gem of a country we will talk about today has both in heaps.

Located off the coast of Africa in the Gulf of Guinea, São Tomé and Príncipe is the second smallest country of the continent after Seychelles and its beauty will impress even the most intrepid traveller. This island nation is part of a volcano chain boasting of striking rock and coral formations, rainforests and beaches, not to mention its fascinating history! This unspoilt destination is safe and friendly and ecotourists in particular will find it appealing due to its Jurassic park feel.

View on Principe island

Did you know that São Tomé and Príncipe have more endemic species per square kilometre than the Galapagos? In 2012 Príncipe became a UNESCO Biosphere Reserve so it’s development, including tourism, is carefully regulated under the Man and Biosphere Programme. The Principeans are proud of their biosphere status and it is something that unites islanders and visitors.

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Quite unusually the country enjoys two dry seasons! The first one is between December and February and the second is June through September. Although the best time to bird watch is October to March - don' forget your binoculars - there is a lot to watch! The two primary islands of São Tomé and Príncipe together with several rocky islets are home to just over 215,000 inhabitants. 

So how do you travel to this little piece of paradise? The only way to get there is by flying to Sao Tome where the international airport is located. The airport on Principe is only serviced by domestic flights connecting the two islands sitting 140 km apart with the flight time taking only 35 minutes.

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If you come from Europe, you can choose between STR Airways or TAP Portugal both flying from Lisbon. Travelling from Africa, the options are Ghana, Gabon and Angola.

 The official language is Portuguese and the long history of the country goes back to the same time as that of the Americas - the colony of São Tomé was founded in 1493, just a year after Christopher Columbus officially set foot on the continent. Sugar cane was the main commodity at the time and the remnants of historic Portuguese architecture can still be found around the islands in the form of charming colonial buildings, churches and old plantations. Presently Sao Tome is also the place where they produce some of the most exclusive chocolate in the world as well as excellent coffee! Yum!

cocoa tree on Principe island

When it comes to accommodation there is a property that really stands out - we love Sundy Praia, one of the National Geographic unique lodges of the world that is a sustainable tourism project providing unforgettable experiences through interaction with the local community.

 Merging seamlessly with their forest surrounds, their 15 tented villas lie hidden among a scattering of tropical almond and banana trees, each gazing down to the sea and recreating the lifestyle of local people. 

Surrounded by the songs of birds and sounds of clashing waves you will feel free with stress just melting away. 

Sundy Praia hotel in Sao Tome and Principe | National geographic unique lodges of the world

Activities at the lodge include scenic boat trips, biosphere trails, 4X4 island tours, local fishing village and plantation visits and so much more. Female sea turtles come to lay their eggs on the beaches of Principe island between September and April and families in particular will be interested to learn about the conservation of this threatened species.

But not everything is about ecotourism here - special events such as weddings and honeymoons will become a treat that you will never forget.

I am getting itchy feet simply from writing about this stunning destination and hope you will too. Get in touch for your tailormade proposal.

Images by @HBD Principe

South Korea – a combination of Modernism and Ancient History

South Korea, in the heart of East Asia, is one the continent’s economic and cultural leaders. It is visited by millions of Asian tourists yearly, although it is still not as developed for international tourism compared to popular Asians destinations for Westerners such as Thailand or Japan.

Buddhist Temple

Buddhist Temple

I visited South Korea in April 2019. It was my first trip to an Asian country! Why did I choose this destination? That’s easy - Think ancient temples, spotlessly clean streets, cherry blossom, modern skyscrapers, Korean cuisine and a country enriched with history (and let’s not forget premium skincare).

The incredible Gyeongbokgung Palace

The incredible Gyeongbokgung Palace

One of the first things I noticed in the capital city Seoul, where I spent my hotel stay, was the Koreans’ sense of community. As an English & French native and speaking fluent Spanish, I was quite surprised to find out most Koreans do not speak any European languages! It was a challenge to speak with them but so rewarding, as it was the first time I went to a country where I could not properly communicate with a local community. It is important here to respect Koreans, to be patient in understanding each other and using body language.  

However, the locals are so welcoming and will help you if you get lost in the City. They are not used to seeing Westerners, so they feel privileged to see responsible visitors come to their small, traditional restaurants and are eager to share their culture.  

(Travel Matters Tip: Koreans love their spicy food, so if they tell you that Ramen is not very spicy, watch out, you may need a few glasses of water on the side!)

Seoul Suburbs

Seoul Suburbs

A contentious topic that I was determined to understand a little more about was regarding the use of the Hanbok (or Chosŏn-ot - a traditional clothing worn during formal occasions) by tourists -

Do you think international tourists should be given a choice to wear this traditional clothing?

Is it considered as cultural appropriation?

The Hanbok (pictured below) is an ancient traditional attire consisting of the dress, headgear and accessories. I asked locals regarding this subject, and whilst everyone can have their own opinion, Koreans mostly do not mind it. In fact, they encourage travellers to try on the dress as they feel proud it is part of their national culture and they love to share this with foreigners. Indeed, it is very common to pass by small shops that offer a day Hanbok rental!

Hanbok, or Chosŏn-ot

Hanbok, or Chosŏn-ot

So, is South Korea on your bucket list of responsible travels?

(Sophie travelled to South Korea in April 2019)

Italy – Liguria, Cinque Terre and Portofino visits

Liguria is a region in northwest Italy and its Mediterranean coastline, known as the Italian Riviera, stretches from Tuscany to the French border.

The Ligurian coastline is simply stunning. There are no beaches to speak about, but each little cove is just so pretty and inviting often with small ladders attached to a rock for direct sea swimming.

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Ligurian food is delicious, with lots of seafood and vegetables, the region is famous for its tomatoes, olives, asparagus, peaches and artichokes. Speciality dishes often include pesto – and the pasta we had was served with both tomato sauce and pesto. 

The main reason we came to Liguria was visiting the famous Cinque Terre – five former isolated fishing and agricultural villages that are now the major attraction of the region. Just like Venice, the villages suffer immensely from over-tourism, hence our decision to visit them right after the borders opened post lock-down. 

We could even afford the luxury of driving there – something that is normally discouraged, due to limited parking spaces and narrow hairy roads. The drive is very picturesque but you do need to be a very confident driver. The roads are relatively new, as previously the villages could only be accessed by boat. As a travel agent, I would recommend taking a train instead by purchasing a Cinque Terre pass, allowing you  to take unlimited train journeys between villages and La Spezia as well as using hiking trails. Our favourite village was Manarola and many people specifically come there for a sunset drink.

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During our stay we based ourselves in Santa Margherita Ligure, a really lively former fishing village with a great atmosphere and loads of seaside restaurants and boutique shops. 

We really enjoyed our stay at the elegant Grand Hotel Miramare, a member of The Leading Hotels of the World with views to die for. Our room with sea view and balcony was just so beautiful and comfortable. We loved both the sea water pool and the beach club – a real luxury, that not many hotels in the area can boast.

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One of the most beautiful places in Italy, Portofino is only a few minutes away by boat or taxi. Or how about taking a scenic 40 min walk like we did?

The second hotel in the area that I  had a chance to visit was Belmond Hotel Splendido, without a doubt the most luxurious and exclusive hotel in the area with the views as splendid as the name suggests. Their rooms and suites exude sophistication and almost all of them have enchanting sea views.

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As the hotel is located in an elevated position, there is no beach access, but guests have a chance to rent a private boat and go swimming anywhere they want, be it Cinque Terre or the gorgeous beach of San Fruttuoso. Alternatively there is an option to walk or take a short ride to the beautiful Paraggi beach, walkable from Grand Hotel Miramare also, we really enjoyed our dip in the sea there. 

I am really delighted that I had a chance to visit this beautiful area of Italy and will be definitely recommending it more to our clients. 

Give us a call on 0208 675 7878 to discuss.

Maryna travelled to Italy with her husband in July 2020

Have you heard about Staged Authenticity?

Tourists often visit a destination to seek authenticity - something that is genuine and original, to escape from their daily lives. The demand for real and authentic culture can have both positive and negative impacts on the destination.

Think of a time when you travelled abroad and saw a cultural event or activity. Was it authentic? Did you believe the locals genuinely carry out this practice? Or was it simply a performance that was staged for Travellers? This is the concept of Staged Authenticity. One of our Travel Writers, Sophie, visited Morocco to explore its thriving cultural heritage and discovered there could be a negative cultural impact of tourism to these performances.

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With foreign influence and the development of Mass Tourism, Moroccans have started to lose their identity and have seen their culture diminish in order to suit the Western traveller, causing some negative socio-cultural impacts as locals copy and adopt tourists’ behaviour patterns & culture. Many Moroccans, especially the younger generation, have started to move out of their homes and migrate from rural to urban areas, developed by Mass Tourism, with the hope of a better job and the demonstrated Western lifestyle.

Staged Authenticity is a common concern in this destination!

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Let’s take the example of my group trip to Morocco, which included a visit to a local village in Imlil (Atlas Mountains). A Berber welcomed us to his home, wearing his traditional white ceremonial dress, which is worn for special occasions for their Tea Ceremony. The owner demonstrated the Tea Ceremony and offered mint tea to everyone, a traditional welcoming gift to relatives and friends. Visitors may have been excited to see a local home & meet a villager and have the perception of going ‘behind the scenes’ and away from the touristic city-centre of Marrakesh. However, if the Tea Ceremony is a Moroccan tradition and the attire is typically worn for special events, do you think the experience was authentic? Should this practice be solely exclusive to residents? I came to the conclusion that The Tea Ceremony could have been staged authenticity, since it is developed by the demand for what is perceived as authentic and visitors having a desire to see the daily lives of natives.

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Responsible Tourism shouldn’t mean you must question every aspect of your trip. It’s time to consider if your encounters with a local is a genuine engagement, or just a staged superficial one. Culture is ever changing, and tourism brings a renewal and preservation of cultural activities and traditions, as well as an increase in locals’ pride and confidence in their culture. Responsible Tourism is concerned with immersing yourself in a local culture, and sharing experiences and stories between the host and the guest. Locals build pride by sharing their cultural experiences and values, and travellers in return gain that authentic experience, but not necessarily from a traditional practice that is staged for the viewers in a resort or in tourist hotspots.

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Next time you are planning a trip abroad, think responsibly and consider staying in local hotels or village houses, and eating out in local restaurants. Be culturally sensitive and encourage respect and interactions between travellers and hosts.

We’re on a mission to promote Responsible & Sustainable Tourism, so we love to discover amazing destinations that are in line with the way we think. If you’re hungry for some travel motivation and need some inspiration, we’re always here to help so don’t be afraid to make an enquiry!

(Sophie travelled to Morocco in March 2019)

How to be a ‘Twenty-Twenties’ Travel Matters Traveller

The turn of the year has seen dramatic changes in everyday life, but it is okay to still be thinking about your next holiday! 

Travel is ever changing, which is handy for our fantastic clients, as there always seems to be something new to learn. That is why we travel, isn’t it? In essence yes, but your education starts well before you have arrived at the destination. Let’s straighten out the biggest misconceived term…

What is Sustainable Tourism?

It seems as if the term Sustainable has become a trendy corporate slogan, which has seen its meaning stripped to just being concerned with the environmental impacts of a product or experience. Now, add to this the confusing and diluted subsets of tourism, some of which include Eco, Green and Ethical Tourism. Don’t get us wrong, we love all the strides that have been made to raise awareness of sustainability in tourism, we just appreciate it can all be a bit overwhelming. Therefore, we understand that it has become increasingly harder to bracket ourselves into the type of traveller we want to be!

So what is sustainability in tourism? We believe it embraces the enrichment of the environment, economy and the society of a destination. Therefore, sustainability should be regarded as a responsible approach; not only provided by the supplier, but one adopted by the consumer.

If this is a philosophy you find yourself aligned with, perhaps check out our Responsible Global Tourist’s Guide.

Credit - Guillaume de Germain

Credit - Guillaume de Germain

Can travelling abroad be Sustainable?

If you’re really keen to escape the British Isles, here’s a few things to mull over –

Holiday for longer! It has become increasingly normal to work remotely, so why not consider preparing that presentation whilst relishing views of the Mediterranean? Need to finish that seemingly never-ending report? Perhaps the dulcet tones of tropical birds tweeting on the coast of the Indian Ocean will give you further inspiration. Less time travelling and more time to enjoy your immediate surroundings is good for your mental health. Staying in a villa, or short term holiday let, enables you to form your own social bubbles and manage the waste associated with cooking and cleaning (not just the dishes, but laundry too!). In fact, choosing a self-catering trip can greatly reduce food emissions than that of opting for an all-inclusive resort, where food waste is typically high.

These longer stays will also enable you to immerse yourself in the destination’s culture, which not only means you can learn more about the community, but local businesses will reap the rewards of a savvy-traveller.

Credit - Gary Butterfield

Credit - Gary Butterfield

How can I reduce my Carbon Footprint?

As a conscientious traveller, we are all concerned about our mode of transportation. Of course, the biggest issue being flying! We know that catching a flight can be one of the most carbon-intensive associates of travelling, as the industry produces approximately 2% of global carbon emissions. So, if you’re unable to drive or catch a train, let us lend you some of our industry knowledge –

Choose an airline that has their own carbon offset program. The likes of Easyjet and Qantas make contributions (from your surcharge) to green initiatives, community support and investment in new technologies. British Airways and Lufthansa promote environmentally conscious partners, making the offsetting for their customer easier. Now, we’re of course not saying that carbon offsetting is the solution and we’re not asking our responsible traveller to shift the moral accountability for carbon reduction to someone else. We do believe that offsetting is one of a few tools at our disposal that can make changes across the travel community.

Why not pick an airline that has engaged in progressive technologies, regarding its aircraft and engines. Newer aircrafts, like the A320neo, have been adopted by the likes of Lufthansa and easyJet, and are far more fuel efficient.

Also, forget flying in business class! Abandon this lavish mind-set, as the extra space used to provide a reclining seat could easily accommodate an additional passenger in economy.

Finally, the greatest amount of fuel consumption during a flight is during the take-off. If you’re able to, opt for a direct flight. Not only will you have less faffing around in airports, you will also get to your destination quicker.

To put your mind at ease Travel Matters will plant a tree for every holiday booked, with our friends at Trees for Cities.

If you’re interested to see what your footprint is, here’s a Carbon Calculator, so you can estimate your next flight’s CO2 contribution!

Credit - Brett Zeck

Credit - Brett Zeck

We’ve arrived at our (Responsible Travel) Destination!

Remember, Sustainable tourism; refers to the safeguard of the environment and enhancement of the indigenous populace; concerning the welfare and progression of living circumstances and embracing an Eco-centric philosophy towards nature.

What we ask of our Responsible Travellers is to take this mind-set into their every holiday experience, from the planning phase all the way to the cocktails on the beach.

Travel matters, so be responsible!

A personal reflection halfway through 2020

Our world is being shaken. Writing personally, Covid 19 has given me the chance to reflect on my actions, goals and ambitions, questioning my individual place and role in society. Adding to the pandemic fear, there are the demonstrations and protests around the globe, speaking out against racial inequality with the Black Lives Matter Campaign. Both have impacted society in a great wave, fuelling a sense of social discomfort and pain.

As an owner of an established travel business, I've certainly wrestled with thoughts and unanswered questions about the future, especially the industry I only really know - travel & tourism. On the environmental impact, realising the stark reality of the negative impacts of tourism, I signed a declaration Tourism Declares a Climate Emergency at the start of 2020. Bitter sweet that a global pandemic has brought the travel and tourism industry to a virtual standstill, with lack of demand for airlines, cruise lines, hotels, railways, car rental companies, tour operators and travel agencies like Travel Matters, my business.

Travel Matters - established 21 years

Travel Matters - established 21 years

On the social impact, I am reminded of the International Institute For Peace Through Tourism (IIPT) a not for profit organisation dedicated to fostering and facilitating tourism initiatives which contribute to international understanding and cooperation. A movement to preserve heritage, create poverty reduction and heal the wounds of conflict through initiatives to help bring about a peaceful and sustainable world.

As I see the world opening up again to the movement of people, I realise that I have my greatest opportunity to do things better. To use common sense, to be responsible and mindful when I travel, respecting the host communities I visit, remembering that it’s their environment, their destination I pass through, sensitive to the land & nature around me, enhancing my knowledge of other countries and cultures. This code of conduct and awareness should apply to how I live at home as well as when I travel. The Make Travel Matter campaign was created to help with those tips and ideas. It’s a campaign that I have wanted to share with everyone who knows me personally, as well as those who I have not met.  

Women heading off to pick tea

Women heading off to pick tea

Early in 2020, Travel Matters partnered with Jump, the UK’s leading supplier of employee engagement programmes that drive sustainable behaviours within a range of industries. From corporate employers to university students, Jump has a proven record of 15.2 million positive actions recorded. By promoting Jump within the travel industry, we’d love to drive positive change across the entire sector. As part of our Make Travel Matter campaign, we’re actively encouraging other industry partners and travel companies to look at their impact, producing a chain effect in the travel sector. A focus on behavioural change is the main ambition of this initiative. The travel sector, pre covid 19 employed over 300 million people globally. As a result of the coronavirus pandemic, the global travel and tourism market is predicted to see a loss of over 100 million jobs worldwide in 2020 alone. It’s utterly devasting, however, I cannot give up hope.

Travel Matters partnership with Jump

Travel Matters partnership with Jump

What else can we do at Travel Matters? We’ll continue to engage with travellers who are keen to broaden their perspective, venture to new places, connect with new people, learn about different cultures and heritage as well as build international relationships. We know all too well that nothing changes the way you view your own life experience like seeing the way other people live. Your visit to a destination can provide an important source of income and sometimes the most important stream of revenue in many countries and regions around the world. Tourism creates many job opportunities and we can’t forget that.

In conclusion, despite the setbacks, doubts and fears, I’m persevering in my role within the travel industry as a business owner, keen to be a kind global citizen, eager to participate in IIPT’s vision of the travel and tourism industry – to become the world's first global peace industry; sharing the belief that every traveller is potentially an "Ambassador for Peace.”

 

Karen Simmonds is the owner of Travel Matters

Make Travel Matter COVID-19 Response
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Coronavirus, as well as other preventable diseases, is hitting some of the world's poorest countries and most vulnerable people; many who live in crowded conditions, with limited water, sanitation and health care. These people are also often living day to day, without enough savings or food to be able to stop working and stay at home. People are affected by coronavirus financially as all travelling has stopped, bringing economies to a halt. We want to help the millions across the world who do not have access to safe water let alone hand washing facilities or soap. We created a campaign to help the communities we’ve all visited, engaged with and learned from throughout our visits and holidays over the years. We felt the need to do something practical in these challenging times. In response to that need, we decided to set up a donation page, requesting for your generosity.

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At Travel Matters we have sent you to places far and wide as well as travelling to many destinations all over the world ourselves. We have seen with our own eyes the communities in deprived areas of the globe. So with the spread of the coronavirus right now, the situation is utterly heart breaking.

I started Travel Matters and the campaign Make Travel Matter because I love travel, I love connecting to people, learning about new cultures and I care about people. The travel & tourism industry inspires us, connects us, creates new opportunities and jobs within communities. When done responsibly, it can be an industry that is beneficial to all.

The coronavirus outbreak is affecting everyone in the world. We are told that hand washing with soap is the first line of defence against the spread of infectious diseases like COVID-19, yet millions across the world do not have access to safe water let alone hand washing facilities or soap.

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We will support the communities we work with, helping to provide safe water, better sanitation, food and hope. Our charity partners are Just a Drop, Empart UK & The Travel Foundation.

Please help to support our beloved communities around  the world. We want to be positive change-makers for the people and the planet and when it is safe again, we can travel with intention and purpose. Click the button below to check out our Just Giving page.

Iceland - land of glaciers, waterfalls & geysers

If you are a lover of nature and adventure then there are few places in this world that could compete with Iceland. Maryna was very fortunate to visit this beautiful country courtesy of Exsus. The beauty of Iceland is such that it was a location for many films and TV shows, the most recognisable of which is probably the Game of Thrones.

Waterfall in Iceland

Waterfall in Iceland

Although Iceland has been receiving a lot of tourism in the past few years, I was completely charmed by its unspoilt nature and, having travelled from London, fresh and clean air.

Icelanders are very protective of the environment and their dedication to recycling, reducing the consumption of plastic and conservation was very close to my heart. Iceland is not a cheap country but everything that you get there, be it locally produced clothing or food, is of the highest possible quality. In fact, foodie as I am, I was quite surprised to discover that food in Iceland was absolutely delicious. It was not only the exotic produce, like Minke Wale, wild goose and rain deer but their pairings with interesting flavours like jam and peanut butter that brought it to a whole new level. Iceland caters very well for vegans and vegetarians also, so not a chance to go hungry, as they grow many vegetables locally in green houses.

Their minimalistic approach to accommodation was right up my street also. You won’t find monstrous hotel complexes in Iceland, the hotels tend to have 60-70 rooms on the average and blend seamlessly into the landscape. Expect a lot natural materials, like wood and lava stone, very comfortable but with no bells and whistles - it is all about the view! Most hotels where I stayed had floor to ceiling panoramic windows with the views of the surroundings.

From some windows you could even enjoy the northern nights! Talking about Aurora borealis, the best time to see them if from September until the end of March, although I travelled in April, I was very lucky to see them too.

Iceland has two distinct seasons, summer and winter. Summer, from April to September, is the time for road tripping, hiking, cycling and whale watching. It is also a good time to see colonies of nesting puffins that come to Iceland in the summer. Winter is all about winter activities and northern lights, although some roads could be closed.

From my experience beginning of April is a good compromise between the two, you may already have a chance to spot wales and dolphins, weather permitting and if you are lucky, see the northern lights, like we did, although days do get increasingly longer and it is not typical to spot them past March.

April is also a good time to see two sides of Iceland, the white snowy Reykjavik and the Highlands as well as mossy green area around Vik.

Only three hours away, Reykjavik is a perfect getaway for an adventure weekend. The city itself is quite attractive with its harbour and numerous cool restaurants and bars, but there is also a possibility to jump on a whale/puffing watching boat departing several times per day or take a helicopter tour and observe Iceland’s unparalleled beauty from above.

There are several tours to chose from ranging from one hour to half a day, or even a full day private tour. The last but not the least is of course the Blue Lagoon, ideally located half way between the airport and the city and thus a perfect stop over en route to/from the flight. Or if you have 3-4 day, why not complete the Golden Circle, covering 300km loop from Reykjavik into central Iceland and back? The Golden Circle is a popular tourist route with three primary stops: the national park, Thingvellir, the Gullfoss waterfall and the geothermally active valley, Haukadalur.

If you want to avoid crowds at the stunning Gullfoss waterfall we can highly recommend taking the secret way to it with a fun and exhilarating ATV experience at Einholt farm.

If you have more time, the breath-taking landscapes of Southern Iceland and the south coast are simply incredible and an unmissable part of Iceland holiday.

You will have a chance to visit the village of Vik, Iceland’s most southern village and an ideal base for visiting the many natural gems of the area. Just a short drive away are the impressive Skogafoss and Seljalandsfoss waterfalls, the famous Reynisfjara beach and the Reynisdrangar Pillars, simply known as the Black Beach.

I particularly enjoyed my visit to the glacial lagoon of Jokulsarlon, whose deep blue waters are dotted with icebergs and are home to hundreds of seals in winter. Icebergs then travel into the ocean dotting the beach with crystal-like pieces of ice in the process. It doesn’t come as a surprise that the beach is called Diamond beach.Another memorable experience was Falljokull glacier track and particularly walking in a deep crevass. It was fascinating to learn about the way glaciers form from our knowledgeable guide.

All in all, I can honestly say this was one of the most memorable trips I have ever taken and will gladly discuss it if anyone is planning a trip to the country. Maryna travelled in April 2019 to Iceland

South Africa - one of the most spectacular countries in the world

There is no denying that South Africa is one of the most spectacular countries in the world. Distances are vast covering areas that not only differ in terrain, but also in climate and flora and fauna. And there is no better way to discover a country than on a road trip.

My husband and I have just returned from the most magical trip to the country having covered over 5,000 km. It was incredible to see how the country was slowly changing along the way from Cape Town to Johannesburg.

I’m always curious to see what countries look like outside the busy season. My conclusion is that South Africa in our summer months (their winter) is not only not lacking in anything but in many ways provides a superior experience.

The easiest answer is that rates are much more attractive and crowds are greatly reduced. The foliage is not as thick and allows for a better wildlife viewing. In their winter months the risk of malaria is significantly lower. In fact, I haven’t seen any mosquitoes at all! Winter is also the time when most snakes are hibernating. The last but not the least, the weather is very pleasant. During the day the temperatures in Kruger park area can go as high as 25-30 degrees, which is much preferred to 40 degrees that you would get in summer months.

Temperatures do drop as soon as the sun goes down but then you will be welcomed by a merry fireplace upon arrival from your game drive.

Since South Africa is such a big country, it is very difficult to cram all the information in so I decided to split my blog in two, writing about Eastern and Western capes separately.

We started our Eastern cape adventure with a stay at the Fugitive’s Drift Lodge. Traveling is extremely educational and some accommodation can be not only comfortable and gorgeous but also an experience in itself. One of them is definitely Fugitives' Drift Lodge and Guest House. Just wow! I wasn’t so impressed in a long time! It is THE place to stay if you want to learn more about the Anglo-Zulu War. I went on their Rorke’s Drift battle tour, the battle immortalised by the film Zulu. The talented guides will paint such a vivid picture of the events that it will leave you deeply moved. The accommodation varies from very comfortable and affordable to luxurious and all options have terraces with spectacular views. Guests are encouraged to explore the extensive grounds. It is very safe as they have no predators, but you are guaranteed to meet giraffes, zebras, kudus and impalas.

Our next stop was the kingdom of Swaziland or Eswatini as it is now known. I was really gutted that we only had one night to spend in this little country. Swazis are known for loving their king and why wouldn’t they? The country is extremely well run. As soon as you enter you see anti-corruption posters. The country is extremely clean, there are bins everywhere as well as signs urging people to keep the country clean. In addition, litter pickers clean the streets every morning. From what I have seen, Swaziland is a good producer of timber, but they do not just hack out all their forests without thinking about tomorrow. They plant special timber types and once one area gets cleared out they re-plant it with new young trees, so that they have a constant supply. The country itself is beautiful and people are just so helpful and smiley. The standard of living is good for Africa but if you go off the beaten track inland you will still find these charming traditional mud huts.

Swaziland is known for its safaris and culture, but not many people know that around Pig’s Peak you can also find ancient rock paintings. The Nsangwini Rock Shelter is the largest example of San art in the country and is said to provide the most comprehensive display in Swaziland.

4000 years ago, the San people used this Highveld area for spiritual rituals and for recording iconic moments in their lives through etchings on the ancient rocks. The paintings are remarkably clear and informative interpretations are given by members of the Nsangwini community, who manage and maintain the site.

The drive to the place is spectacular, mostly on orange soiled forest roads dotted with local houses.

The next day we made our way to the town of Graskop which serves as a gateway to the beautiful Panorama Route. It must have been one of our favourite places in South Africa. Allow at least two days to explore as the sites are numerous and the views are just to die for! The most notable stops are The God’s Window, Three Rondavels Viewpoint and Bourke’s Luck Potholes.

No trip to South Africa is complete without a safari and we managed to experience it two different ways, both with an experienced guide and a self-drive at the Kruger national park.

First, we spent two unforgettable nights at the Garonga Safari camp, situated in the Makalali Conservancy. The camp consists of the main camp with just six luxury tents as well as the Little Garonga offering three luxury suites, and that’s where we were very lucky to stay.

Safari drives always involve a fair share of luck and boy did we get lucky on our very first drive, where we witnessed a pride of lions devouring a giraffe with hyenas and vultures waiting for their turn nearby.

Or how about three rhinos grazing peacefully right in front of our jeep?

If you can’t afford to stay in a luxury lodge but are still keen to see wildlife, self-drive in Kruger is an excellent option. It is safe and easy, once you follow all the instructions. Or you can arrange a game-drive with a local guide at the reserve. Expect to see tons of zebras, kudus, impalas, elephants and giraffes. Wildebeests, rhinos, lions, buffalos and hippos are relatively easy to spot as well, but you may need to go several times. As always cheetahs and leopards are very elusive, but you are very likely to see them if you spend a few days there.

Our last stop before heading home was Johannesburg, also known as Joburg, Jozi and the City of Gold. The city that wasn’t supposed to be there if it were not for the discovery of gold, but now the second biggest city in Africa after Cairo. Impressive considering it is only over 120 years old. It is away from any source of water and is also relatively high at 1753 meters giving some people slight altitude sickness. These days the water to the city comes all the way from the mountains of Lesotho around 300 km away. Johannesburg is also home to the Cradle of Humankind.

We stayed at the Four Seasons the Westcliff. Having had a tour of the city, I don’t think you can be located in a better position. The area is safe, green and provides excellent views. The hotel is an oasis of calm and luxury in this hectic city. Having a glass of wine on the balcony and enjoying the views and the sun was such a bliss! As always, the service and the standard of accommodation was impeccable! Highly recommended.

Look out for the part two of my blog!

Maryna travelled to South Africa in June 2018. You can speak to her in the agency from Monday to Friday.

Santa Eularia des Riu - Ibiza

Santa Eularia des Riu is one of Ibiza's five municipalities and is the second largest region in Ibiza. Located on the Eastern shore, it also includes an impressive stretch of coastline with more than 20 beaches as well as rural farmland. It's a corner of the island far removed from the clubs of San Antonio opting for a brand of tourism that is respectful to the environment while honouring local roots and traditions. All elements close to our hearts here at Travel Matters. The area also focuses on family holidays and it was this aspect of the region that I set out to find out more about over the first Bank Holiday weekend.

Santa Eularia des Riu is the first municipality in the Balearic Islands to implement a family tourism seal guaranteeing that hotels, restaurants and attractions fulfil the needs and specific requirements for families.  Hotels with the seal have a long list of requirements to fulfil, too many to name them all but they include providing children's entertainment, child-proof wall sockets in rooms and common areas, children's menus in dining rooms and buffets, cots, baby baths, doors that do not catch little fingers. Every thought has been given to a child's safety, well being and enjoyment and if your child is protected and content, then there’s every chance you are going to be as well! This new initiative focusing on the family market is known as 'Family Moments'.

Es Figueral Beach

Es Figueral Beach

Most families will be visiting the region for the 46 km of sun-soaked pristine beaches with crystal-clear waters thanks to the sea grass growing on the coastal bed. The gently shelving water is a plus and I loved the fact that the Santa Eularia beach is the first non-smoking beach in the Balearic Islands. No danger of your toddler digging up cigarette butts when making sandcastles here. Santa Eularia also has some of the best gelato parlors I've come across outside of Italy. 

The beach of Cala Llonga (my personal favourite) has been certified with the Universal Accessibility IS 17001.  Basically this means that the beach is fully accessible for people with mobility issues, from the parking area to the sea including a service of assisted bathing with amphibious wheelchairs and crutches.  We're keen here at Travel Matters to promote multi-generational holidays and Cala Llonga would be a good resort to visit, if travelling with a grand-parent with mobility issues.

I was based for my stay in Santa Eularia itself at two contrasting hotels who have signed their commitment to the 'Family Moments'programme. The first Hotel Riomar is located just metres from the beach, with magnificent sea views and is a good starting point for the 3.1 km 'River Route' taking in highlights of the town's cultural, historical and natural attractions. On the other side of the bay, Aguas de Ibiza is a luxury design hotel with a free spa, outdoor pool and rooftop bar with views of the marina and the island of Formentera. This 5 star, all white, contemporary hotel, although fulfilling the family seal requirements would also make an excellent choice for an adult only mini break.

However, the big hitter, the grand dame so to speak of family focused hotels in the region is the Invisa Figueral Resort including Invisa Hotel Club Cala Verde and Invisa Hotel Club Cala Blanca www.invisahoteles.com. Located 10 km from Santa Eularia on Es Figueral beach, one of the finest on the island and with a good range of nautical activities - the likes of paddle surfs, canoes and pedalos. The hotel has some excellent family rooms, a water park that looked enormous fun for both adults and children and even the children's buffet had me drooling.

Santa Eularia des Riu was the cradle of the hippie movement on the island. If you have teens in tow then a trip to the hippy market every Saturday at Las Dalias in San Carlos is an absolute must. There are no shortage of stalls selling the sort of festival gear, peasant blouses and flower braids that are currently enormously popular and a fraction of the price you'll find at one of our local chichi boutiques or at this summer's festivals. I went crazy for the jewellery, stocking up my present draw for years to come. The biggest market though is the Punta Arabi Hippy Market on Wednesdays in Es Cana, but more touristy and the quality perhaps not quite as good. Toddlers on the other hand might enjoy a visit to Eco Finca Can Muson, www.ibizacanmuson.com also part of the Family Moments charter. This is a charming, simple rural farm where your little ones can feed the chickens and goats whilst you indulge in the delicious home-made cakes!

However, the undoubted highlight of my visit was the fact I was there for the May fiesta, the main celebration being the first Sunday in May. Next year on May 5th and a visit could easily be combined with the May bank holiday. There is folk dancing, a long procession of carts decked out in flowers and ribbons, people wearing traditional dress, flower shows, basically folklore fun for all the family. If there's something the Spanish do very well, then it's their fiestas. I tend to go to one a year (last year the Semana Santa celebrations in Madrid) and this was one of the most joyous and heart-warming I have ever attended.

Petra with traditionally dressed ladies at the May fiesta

Petra with traditionally dressed ladies at the May fiesta

In 1912, the painter Laurea Barrau remarked on Santa Eularia des Riu that, "Everything here is more beautiful than I could have imagined. A painter's entire life can be found here" This was my first visit to Ibiza and I too found the region not only very beautiful (the wild flowers were out in profusion) but welcoming, warm and above all particularly child friendly.

To find out more about the region visit http://visitsantaeulalia.com/en/

Petra visited Ibiza in May 2018.

The Byron at Byron Resort & Spa

Bryon Bay is Australia's easternmost town, home to excellent beaches and lush rain forests.  It really needs no introduction, having been a popular holiday destination seemingly forever. It was very much on the radar when my contemporaries were taking their gap year (we called it a year off!) and now my nephews and nieces back-packing around Australia are also getting to enjoy the town's unique vibe.

However, I've decided I'm now a flash-packer as opposed to back-packer, seeking comfort, good food and unique experiences. I was in Byron Bay in December and The Byron at Byron, my chosen resort for a two night stay ticked all these boxes. A friend, Elizabeth was also coming to join me, a 4 hour drive from her Queensland home (probably not a long journey by Australian standards) but nevertheless I wanted a treat place for us to stay and for her trip to be worthwhile. The award-winning The Byron at Byron Resort and Spa is Byron Bay's leading resort, offering exceptional accommodation, a day spa and restaurant. The resort sits within a 45 acre subtropical rain forest that teams with wildlife and endangered ecosystems and is just minutes from Byron Bay town centre.

Whenever I stay anywhere before I even check out the room I like to check out the swimming pool. The infinity pool at The Byron at Byron is not hard to miss and is perhaps one of the most iconic features of the resort. 25 metres (so excellent for doing lengths and plenty of room for everyone), deep blue tiles and more than enough sunbeds to go round. Life at The Byron at Bryon focuses around the pool, the restaurant, bar and reception area all over look it and from the pool to the beach there are acres of rain forest with the accommodation hidden amongst the trees.

My room was fully air-conditioned, a must in the Australian summer heat. Byron has an enviable climate of warm winters and hot summers. More than enough space with an L shaped lounge, galley kitchen and dining table for four. A creature of habit, I'd brought along my PG Tips for my morning cuppa but for coffee lovers there was a Nespresso coffee machine, also two balconies to relax on and listen to the rainforest coming to life and a shower and separate bath to soak in. No complaints here, except surrounded by trees there are of course no sea views and it can get a little dark. However, the sea is not far away.

A few minutes walk brings you to Tallow Beach, one of those jaw dropping Australian beaches that go on for ever and ever. The surfs not bad either. Australian's get up very early, so do as the Aussies do and join the power walkers on the beach at 7 am before heading back to the resort for breakfast and the rest of the day by the pool.

For the more active, the resort offers plenty of activities. Tennis, bike hire, a gym, 2 km of rainforest boardwalks and a complimentary rain forest walk. Guide Graham Read takes you on an informative journey through the tropical rain forest, giving insight into the history of this sensitive site and its transformation from a derelict area to what it is today. If you want to visit Byron Bay itself, there's a complimentary shuttle bus offering three services daily to and from the centre of town.

Elizabeth is a yoga fanatic and was thrilled that the resort offers a complimentary daily yoga class for all ages and stages but was not so thrilled by the 8 am prompt start. However, still a great way to welcome in the new day. The yoga class takes place on the spa deck and mats are provided.

I, on the other hand, am a foodie fanatic and dinner at the resort's restaurant by chef Matthew Kemp didn't disappoint. Matthew Kemp is one of Australia's most recognised and respected chefs. Michelin trained and originally from the UK, he opened his own restaurant,  Restaurant Balzac in Sydney's Eastern suburb in 2000 to much critical acclaim. Kemp fuses European cuisine and Asian flavours in his own individual way. The restaurant, bar, reception and relaxation deck have also all recently been transformed by leading interior architect Rachel Luchetti (also responsible for the The Four Seasons Hotel and Centennial Hotels in Sydney)  This major upgrade has only just been completed, so for all those who may already know the resort, I'd recommend returning to see the exciting changes, particularly the new statement copper island bar.  During my stay, there were a few members of the barmy army staying soaking up their sorrows from England's disastrous test series and various children happily enjoying the pool and smaller ones the wading pool.

All in all, the resort has a great vibe. If you're heading to Brisbane and the Gold Coast and looking for somewhere quieter to unwind, then I can highly recommend The Byron and Byron. It's also a perfect base to explore the Byron Bay region with it's strong cultural reputation and relaxed lifestyle, not forgetting the surfing, beaches and whale watching, between June and October humpback whales can be spotted from headland viewpoints such as the Captain Cook Lookout. This laid back corner of Australia has been drawing visitors for years and it's not difficult to see why.

To find out more about The Byron at Byron visit https://www.thebyronatbyron.com.au/

To find out more about Byron Bay visit http://www.australia.com/en/places/sydney-and-surrounds/guide-to-byron-bay.html

Petra Shepherd travelled to Byron Bay in December 2017

Reeling from a trip to Rajasthan

I was excited as well as eager to return to India after several years. I had travelled to Goa for the beaches and Karnataka in my 20’s, enjoying the World Heritage listed buildings of Hampi, which are set among extraordinary volcanic boulders. Back then, I remember we had to hitch a lift on the back of a lorry for a five hour road trip as the public bus had broken down! I visited Madhya Pradesh and Uttar Pradesh in my 30’s stopping at Agra, Gwalior, Varanasi and Delhi (that trip was done in a bit more style and class) -  so it was high time to visit Rajasthan in my 40’s, travelling in luxury with a favourite specialist to accompany me. My anticipation was fit to burst.

After arriving in Mumbai, we headed to our first hotel, the majestic Taj Mahal Palace & Towers. If you can, try to stay in the Palace Wing of the property. This hotel has seen many a famous person walk through her doors and the gallery of photos along the corridors are well worth a look if you have time.

Mumbai is also known as Bombay.  It’s the commercial and entertainment capital of India. It’s a city with vibrant street life, some of India's best nightlife and a wealth of bazaars & shops. We were guided around on a heritage tour taking in the art deco cinema, gothic and Victorian style buildings, the lanes of old Colaba, the Kala Ghoda art district ending at the Times of India Building opposite Victoria Terminus.

Mumbai’s long association with the British is reflected in the old-world charm of its buildings. The well-known landmark of the Gateway of India is located on the waterfront - an arch 26 metres high and was the spectacular view from my hotel room at the Taj Mahal Palace.

While in Mumbai, we took a visit to the laundry quarters – the Dhobi Ghat, the only one of its kind in world. Prepare yourself – it’s enough to make you feel very humble and grateful for the technical privileges we have with most of us having a washing machine in our our homes. The bustling Crawford market and Mangaldas Market, the largest indoor cloth market in the city are also well worth a visit. I found it fascinating to see the dabbawallas or tiffin wallas in action as we walked around Mumbai. I learnt that the lunch boxes are picked up in the late morning from the train, delivered predominantly using bicycles and returned empty in the afternoon. Its almost a seamless operation.

Next stop was the JAWAI Leopard Camp. This gorgeous tented camp is completely immersed in Rajastani countryside. We arrived after sunset so the welcome of lanterns and candlelight pathways was truly magical. It’s a rambler's and twitcher’s paradise.

Jawai’s diversity of birdlife is both resident and migratory. A walk with a Rabari herdsman leaves you spell bound as you sense the shepherds’ connection with the land and the animals he guides across the rocky landscape.

The Rabari have shared this land with wildlife for centuries and the experience at Jawai will only leave you with deep respect for life in rural Rajasthan. You may be fortunate to find the leopards who roam wild and free in this unspoilt wilderness also. We were lucky!

Next point of call was a stay at the Serai. A sister property to Jawai, it is an oasis of calm and a place of rest and rejuvenation in the desert. The property stands proud with luxury tents surrounding solid walls carved in sandstone. It was the local craftsman who worked with the stone and they built a gorgeous central pool in a towering inverted step well. Truly beautiful!

It is from the Serai that we drove to Jaisalmer. No trip is complete without a visit to Jaisalmer. The golden city was founded in 1156 A.D. built 80 m high on Trikuta hill. Jaisalmer was well protected due to the hostile landscape and Bhati Rajputs, who are known for their valor and chivalry. They levied taxes on the caravans that traveled the ancient spice route on their way to Delhi and went on rampage over the nearby fortress acquiring huge wealth for the city. Not only the royalties but also the merchants benefited and they displayed their wealth in their beautiful havelis. Today this desert city is famous for its intricately carved havelis and old Jain temples. The sand dunes make it one of the most important tourist destinations in the country and a ride on a camel is a must!

From Jaisalmer, we headed to Jodhpur. A popular city, featuring many palaces, forts and temples. It is set in the stark landscape of the Thar Desert. Jodhpur is referred to as the Blue City due to the blue-painted houses around the Mehrangarh Fort. Jodhpur lies near the geographic centre of Rajasthan state, which makes it a convenient base for travel in a region. The old city of Jodhpur is surrounded by a thick stone wall. We experienced a surprise excursion in a vintage car to the Mehrangarh fort before being driven back to the hotel by tuk tuk. Such glamour!

It was from this point in my trip that I sincerely felt like I had become a member of the royal family! Built between 1928 and 1943, Umaid Bhawan Palace, our base for the next couple of nights, is a magnificent piece of Rajasthan’s heritage and a symbol of new Jodhpur. It’s home to the Jodhpur royal family and currently the world’s sixth-largest private residence.

The staff treat their guests like royalty too. Drums, bells, trumpets on each guest arrival, wined and dined under the stars after a magnificent firework display – it was hard not to feel dizzy with the detail and fuss made of our group. I was so overwhelmed by the Indian hospitality, I struggled to hold back tears of gratitude.I love India and am truly smitten by her lure. I will be returning. Kerala is next on my list.

Karen travelled with Nikhil Chhibber from Western Oriental accompanied with other travel business owners in October 2018. You can find out more about this trip if you call the agency 0208 675 7878 and speak to her or by dropping an email on info@travelmatters.co.uk.

Morocco with Maryna

They say that travelling is a great educator and educated me it did during my recent trip to Morocco. For some reason, I always thought that Morocco was nothing but a desert, speckled with lonely palm and olive trees. And orange trees of course, because who hasn’t seen Moroccan oranges at a supermarket?  All I can say is that the nine days that I spent in the country were incredibly rich visually, culturally and culinary.

In the world where more and more countries succumb to globalisation and westernisation, Morocco still holds the fort as a country with a strong national identity. I am a huge fan of road trips -  no other way of travelling for the exception of tracking or cycling allows you to truly get off the beaten track like driving does. Even though my trip was relatively short, I managed to get a really good taste of what Morocco is about. And the conclusion is that it is just a brilliant all-rounder – it has beaches, impressive landscape diversity, heaps of culture and pretty good shopping opportunities. It also offers a vast array of accommodation options, from charming budget to truly spectacular.

Going to Morocco in winter is a good answer to those expensive long haul trips, when all you want is a little bit of sunshine on your face. With low-cost airlines flying to Marrakech daily, I think it is silly to not use this opportunity - the flights are cheap, rates are low and crowds are virtually non-existent. You won’t get tropical heat, of course, most likely you will even need a light jacket in the evenings and mornings, but the weather during the day will be sunny and generally very pleasant. Temperatures drop dramatically as soon as the sun goes down, but then most hotels and restaurants will make a wood fire and that what makes up for the chill and makes Moroccan winters so atmospheric and cosy.

Morocco is a comparatively large country, and the scenery depends on where and when you go. From the window of our car I have seen rolling green hills, not dissimilar to those in Europe, snow-capped mountains covered in pine forests, endless desert and waterfalls. That is why Morocco is so incredibly romantic. Not to mention that any opportunity to practise the rusty French of yours is always appreciated, as well as an opportunity to dress up in a traditional kaftan and apply a slightly thicker eyeliner than is generally acceptable in Europe.

I spent two nights in Marrakech and had a chance to experience both the Four Seasons and La Maison Arabe. These properties are very different in style and I won’t bother you with my description of the Four Seasons as Petra has done so wonderfully in her blog on Marrakech and Essaouira.

La Maison Arabe is a legendary place in Marrakech boasting of rich history, a best restaurant in Marrakech and Winston Churchill as its guest. The place is cosy and charming and represents a labyrinth of corridors and passageways that once were five different buildings and are now blended seamlessly in the hotel’s architecture. Even though it is five star, their service is no lower than six.

Morocco is a country of colourful cities and towns. Marrakech is known as a red city, Tetouan as a white one while Chefchaouen is always spoken of as a blue one. This remote small town, where locals speak perfect Spanish has been given its blue hue by Jews, who inhabited the area previously and believed that the colour blue was a colour of God who lived in heaven and this way wanted to be reminded of him in their everyday life.

This place is incredibly photogenic, and the colourful Berber rugs look particularly good against the blue walls. Fes is another place that shouldn’t be missed, as it has the biggest medina in the world and is the UNESCO World Heritage Site. It is also home to the world’s oldest university and traditional tanneries that use the same methods as hundreds of years ago.  The tanneries process the hides of sheep, goats, cows and camels, turning them into high quality leather goods such as bags, jackets and famous colourful slippers – babouches.

At the Chouara Tannery, hides are soaked in mixtures of natural, albeit pungent ingredients like cow urine, pigeon poop, quicklime, water and salt. They help to make leather softer and remove hair and excess flesh. It is a very strenuous job! In order to achieve the desired softness, the tanners use their bare feet to knead the hides for up to three hours.Moroccan cuisine with its flavourful tajines belongs to five most important cuisines in the world. Tajin is actually a name of a clay pot with a conical lid. Moroccans believe that the older the tajin the tastier the dish will be. Tajin is a perfect dish, when you do not know what to cook, as pretty much anything could be thrown in - meat, fish, vegetables, dried fruit, olives. Just cover it all up and let it sit over the charcoals for a few hours. Without a doubt my trip to Morocco was a success and I just can’t recommend it enough for those, who want to find themselves in a completely different world in just four hours.

Maryna travelled to Morocco in January 2017. Do contact her on tel 0208 675 7878 or email info@travelmatters.co.uk to discuss your ideas about travelling to this amazing country.

Teas and tigers - Petra in India

India has no shortage of luxurious and iconic hotels - The Lake Palace, Udaipur, Taj Bombay and Wildflower lodge, Shimla instantly spring to mind but in West Bengal and Darjeeling there are some equally spoiling and special historic hotels as I found out on a recent visit.

Unless you're flying to India to fly and flop on the beaches of Goa and Kerala, most people visit India on a tour either as part of a group or a tailor made experience, all of which we can arrange for you through various of the India specialist operators  we work with. The classic golden triangle of Delhi, Agra for the Taj Mahal and Jaipur and Rajasthan needs no introduction but increasingly popular are add ons to Varanasi, Calcutta and Darjeeling. Having visited India on a number of occasions it was the latter two that I was keen to explore and was thrilled to be able to do so in November last year.

I'm often asked, where my favourite destination is, it's never so much a destination but more what a destination has to offer. I love mountains, views, clear blues skies, history, raj style interiors, walks and delicious home cooked food, all of which Glenburn Tea Estate has in spades.

This heavenly little plantation retreat lies above the banks of the River Rungeet, deep in the Himalaya and is overlooked by the mighty Kanchenjunga. Home to generations of tea planters, it remains today a working tea estate. The main house has been lovingly restored with much devotion, care and commitment, whilst retaining the style of a colonial home. The bedrooms in the original bungalow have been charmingly decorated with different themes and are spacious, warm and cosy. The 4 bedrooms in the newer Water lily bungalow have stunning views  and are fresh, light, large and beautifully furnished with local floral themes.

Sitting on the  flower filled verandah, gazing across the gardens to Kanchenjunga was a special, timeless experience but there was also plenty to do with a tour of the tea estate and dozens of different walks, highly recommended is the one down hill all the way to the river and a sumptuous BBQ picnic.  Thankfully, there's a jeep on hand to drive you back. Glenburn is known for it's remoteness, be prepared for a particularly bumpy, potholed roller coaster ride for the last 40 minutes of your journey which will test the resolve of even the most hardy traveller, think of it though as a complimentary massage.   However, the journey hadn't put off two separate couples I met on my visit whose second visit it was that year, a sign that Glenburn is definitely doing something right.   Each night there's a different themed dinner serving dishes from all over Asia and India and special mention should also go to the incredible staff. This really is the ultimate Himalayan gem.

The Rajburi in the small village of Bawali, just south of Calcutta is the new kid on the block, a glorious neo-classical palace sitting by a lake surrounded by farmland. When the current owner first spied the Rajbari he was immediately smitten and vowed to bring it back from the beautifully elegant but sadly crumbling ruin that it had become. Replete with collapsing ceilings, trees growing through it, and the outside encroaching inwards from all corners, it was a monumental task but one that he has miraculously achieved and with stunning results.

The lofty, unpolished bedrooms boast an eclectic mix of traditional antique and rustic, chunky furniture contrasted with giant, flat screen TVs and all things modern. There are 30 rooms and suites all around the building and in various wings which immediately transport you to another time and another place. Outside is all turrets and columns, ornate courtyards, and balconies overlooking the lake, fields and fascinating temples unique to this region. When lit up at night,it is truly spectacular.

This was a hugely relaxing and restorative place to stay and a big plus for me, a glorious large swimming pool which I had entirely to myself. I'd recommend at least a night or two tagged on to a visit to Calcutta.

Visitors to Calcutta would understandably want to stay in the city itself with easy access to the main sights and here I'd suggest The Oberoi, a brand that probably needs little introduction. Calcutta is as you've probably imagined, busy, noisy, dirty and a complete assault on the senses but The Oberoi (fondly known as the Grand Dame of Chowringhee) offers not only a very central location, on Jawaharlal Nehru Road and near the bustling markets and cultural landmarks of the city but peace, a few great restaurants and yes, a large sunny pool so all boxes ticked for me.

West Bengal offers a remarkable range of experiences, none more so than a visit to the Sunderban National Park - a world heritage site, tiger reserve and biosphere reserve, basically a huge delta with an awful lot of mangrove trees. It couldn't have contrasted more with the mighty Himalayan mountains but made for a fascinating end to my trip with another unique place to stay. Sprawling across 11.5 acres, The Sunderban Tiger Camp overlooks the Sajnekhali Wildlife Sanctuary and is on the banks of Pitchkhali River on Dayapur Island.

Like Glenburn, it too, was extremely remote (3 hours by car and then another 2 hours by boat from Calcutta) but also like Glenburn well worth the journey. Accommodation is rustic but still with all the amenities you need and I loved the fact that the interior of my little hut had been hand painted by a local artist with colourful kingfishers.

The latter were easily spotted throughout the reserve, tigers however proved far more elusive! Despite it's remoteness, meals (breakfast, lunch and dinner) were delicious and varied served by the very friendly and hospitable staff. Most stays are offered as a package including all meals, boat trips and activities and offer excellent value.

India will be having a bit of a moment next year as it celebrates 70 years of independence. I'd encourage anyone to visit and as the tourist board tag line states it really is "Incredible India".

Petra travelled to Calcutta with Qatar Airways via Doha. Qatar Airways now offer a free 96 hour transit visa and city tour.

Travel Matters can offer stays at Glenburn Tea Estate and The Oberoi Grand, Calcutta through Western and Oriental and The Sunderban Tiger Camp through Trans Indus

To find out more about The Rajburi visit http://therajbari.com/